ADA

Access Guide to the Rose Bowl for Patrons with Disabilities

The Rose Bowl Stadium is pleased to welcome patrons with disabilities. This guide provides information on the stadium’s many accessible features that will help you to enjoy your visit to the historic Rose Bowl Stadium. We are eager to please you so that you will want to return to the Rose Bowl Stadium with your friends.

Upon request, a reasonable accommodation will be provided at no cost to persons with protected disabilities. To request a reasonable accommodation, please contact the Rose Bowl Stadium at least five working days before the event.

If, after reading this brochure, you have more questions or suggestions on how to improve our continuing efforts to make your visit comfortable, we invite you to call the Rose Bowl Stadium at:

Voice: (626) 577-3101 TTY: (626) 577-3187
The Rose Bowl, 1001 Rose Bowl Drive, Pasadena, CA 91103

ARRIVAL AT THE ROSE BOWL

TRAFFIC PATTERNS

Please note that the traffic patterns may change based on the type of event, as well as on the anticipated crowd. Most generally, parking lots with accessible spaces can be reached by traveling north on Arroyo Blvd. from Seco St., or southwest on Arroyo Blvd. from Rosemont Ave.

ACCESSIBLE PARKING

Entrance to lots with accessible parking requires a valid disabled parking placard or “access” license plate. To assist patrons in reaching the accessible lots, we suggest that the accessibility placards be hung from the rear view mirror or placed on the driver’s side of the dash board. Our traffic officers are trained to look for the placards and will assist the patrons to the accessible lots. Upon request, patrons must also show the serial numbered registration card issued to the individual that has been legally assigned an accessible parking placard or license plate. Please refer to the map for parking lot locations. Please also be aware that accessible parking is provided on a first-come, first-served basis, and accessible parking is not guaranteed once the spaces are full.

Parking Lot B contains 150 accessible parking spaces. Enter Lot B from the south or east on Arroyo Blvd., or from the west off of Rosemont Ave.

Parking Lot D contains 76 accessible parking spaces. Enter Lot D from the west off of Rosemont Ave.

Parking Lot F contains 100 accessible parking spaces. Access Lot F from the south on Arroyo Blvd. off of Seco St., or from the north on Arroyo Blvd. off of Rosemont Ave. (Lot F is unavailable for parking during the monthly Flea Market. )

Drop-off & Pick-up Policy at the Rose Bowl Stadium.
The drop off and pick up policy (including patrons with disabilities (ADA) at the Rose Bowl stadium fluctuates based on the crowd size at the stadium/Arroyo Seco and whether a spectator shuttle system is provided to patrons. There are displacement events wherein all activities in the Arroyo Seco (including Kidspace, Rose Bowl Aquatic Center; Brookside Park and Brookside Golf Course) are suspended. Generally speaking any event in the Arroyo Seco with a crowd estimate over 20,000 people is considered a “Displacement Event.” For displacement events a spectator shuttle is usually provided, all shuttle buses are wheel chair accessible with either a wheel chair lift or a wheel chair ramp. Most often the spectator shuttle is free of charge; however, on occasion there may a fee charged to ride the shuttle buses. Generally, the Parsons Engineering Parking Lot in Old Pasadena is the designated location for the shuttle bus park and ride. The designated drop off for patrons that will ride the shuttle buses is on Holly Street between Fair Oaks and Raymond. Patrons are dropped off on Holly Street at Fair Oaks and make there way to Holly and Pasadena Ave to where the buses load, depart from and return to when taking passengers to the Rose Bowl.

For the non-displacement events at the Rose Bowl, generally events with crowd estimates of less than 20,000, there is a designated drop off in the Arroyo Seco. Depending on the event the designated drop off and pick up location fluctuates and is designated to be at the closest most convenient location for the patrons attending the event.

In planning your travel to the Rose Bowl please visit the Rose Bowl Stadium website at www.rosebowlstadium.com and click on the event you are interest in and then click on “parking, drop off and shuttle information” concerning parking, drop-off and shuttle details and directions for event specific information.

UCLA GAME DAY COURTESY SHUTTLE

PARSONS SHUTTLE SERVICE

LOT B

The Rose Bowl Stadium has an Accessible Entrance to the shuttle line in Lot B. The entrance is clearly marked with the international “accessible” blue and white sign with the word ENTRANCE. Anyone with a wheel chair, cane, crutches, oxygen tank, or obvious physical condition shall be allowed into this accessible entrance. There are others that may not have obvious physical conditions but may suffer from heart or lung or other conditions. If this is made known to any employee working the event at the Rose Bowl, the patron should be directed and allowed into the accessible entrance for the shuttle buses.

Once the person passes through the accessible entrance, the shuttle staff will then escort the patron on the first and closest available bus.

PARSONS

At Parsons Engineering, patrons in wheel chairs, with canes, crutches, oxygen tanks or with other obvious physical conditions that would make it difficult to wait in line will be allowed to the front of the line to load onto the next available bus.

Shuttle staff will load the patron onto the next available shuttle bus.

ROSE BOWL STADIUM ACCESS FEATURES

ACCESSIBLE SEATING

People who use wheelchairs, walkers, crutches, four- prong canes, or oxygen tanks, or are accompanied by service animals are eligible to buy tickets for accessible seating. One companion ticket may be purchased for a seat next to each accessible seating space. Additional members of a party cannot be seated in the accessible seating area. Ticket prices vary by seat location and sight lines.

At the east side of the Concourse Level there are 162 accessible seating pairs (one seating space plus one companion seat). These seats are reached through Tunnels 1, 2, 3, 4, 5, 6, 7, 8, and 28. At the west side of the Concourse Level there are 162 accessible seating pairs (one seating space plus one companion seat). These seats are reached through Tunnels 14, 15, 16, 17, 18, 19, 20, 21, and 22. At the Field Level, on the east side of the stadium, there are 44 accessible seating pairs (one seating space plus one companion seat). Field Level Seating is accessible to wheelchair users and other persons with mobility impairments through Tunnel 28. A walkway in the tunnel leads to the field access elevator.

ACCOMMODATIVE USHERING

Upon request, ushers will assist disabled patrons from entrance gates to their seats, to the door of the restroom, to telephones or TTY, to the lost and found or first aid station. Ushers will also take a patron’s valid driver’s license, state identification card, or credit card to an assistive listening device dispensing location, and bring the patron an assistive listening receiver, and return an assistive listening receiver to the dispensing location, and bring the patron’s driver’s license, state identification card, or credit card to the patron. Upon request, ushers will also read signs, sections of the program or other event- related information to a disabled patron.

CAPTIONING OF PUBLIC ADDRESS SYSTEM ANNOUNCEMENTS/ASSISTIVE LISTENING DEVICES

Announcements, other than game content, broadcast over the Rose Bowl public address system can be made reasonably accessible to guests who are deaf or hard of hearing by displaying captioned versions of same concurrently with the audio announcements via the CAPTION COLORADO system. The hand-held units for this service can be obtained, at no cost, at the ADMINISTRATIVE OFFICE (Adjacent to Tunnel 28, on the East side of the stadium.). Also, FM assistive listening receivers are available at no cost for use by people who are hard of hearing. They are dispensed from the Rose Bowl Administrative Office, (near Tunnel 28), and from the Press Box (near Tunnels 18 and 19). A valid driver’s license, state identification card, or credit card must be left as a security deposit. All Assistive listening devices and receivers must be returned to the same location from which they were checked out.

DRINKING FOUNTAINS

Accessible drinking fountains are located outside each restroom.

ENTRANCE GATES

Gates A, B, C, D, F and G are all accessible. However, some events do not use all gates. (Gates A, B and G will always be available.)

FIRST AID STATION

The first aid station (Public Safety Building) is located near Gate B and is accessible.

FOOD SERVICE

All concession stands are accessible. In addition, patrons in accessible seats may place their food orders with an employee assigned to their section that will fill food orders and deliver the food to the patrons’ seats. There is no charge for this service.

LOST AND FOUND (Public Safety Building)

This service is located between Gates A and B and is accessible.

POLICE STATION (Public Safety Building)

This station, located between Gates A and B, is accessible.

PAVILION

All Pavilion suites, the media area, restrooms, telephones, and drinking fountains are accessible. Each suite on Levels E and F in the pavilion contains accessible seating. There is a limited amount of accessible club seat sections on Levels D and E. If a patron in your party needs accessible seating, the patron and a companion will be accommodated in the nearest possible accessible club section. The City’s Security Command Post on Level G is accessible, but is limited to working staff only.

RESTROOMS

All restrooms are accessible. Five restrooms include a special section for a person with a disability accompanied by an attendant, or for a child accompanied by an opposite sex parent (please see map).

SERVICE ANIMALS

People with disabilities are allowed to bring their service animals into all areas where attendees are generally allowed. Service animals include guide dogs, signal dogs or another animal that has been individually trained to provide service to an individual with a disability. Any animal that poses a direct threat to the health or safety of others shall be required to leave.

SIGN LANGUAGE INTERPRETATION

Sign language interpretation is provided at most major concerts and other non-sporting events at which speaking and/or singing comprise a significant aspect of the entertainment program.

TELEPHONES

Courtesy telephones are available at Gate A at the south end of the stadium, The Administrative office across from Gate B and at the Press Box across from Gate F. ***(Please see stadium diagram map.)***

TTY

 There is one TTY at the Administrative office located across from Gate B.

TICKET PURCHASE

If you require accessible seating, state this need to the ticketing source. The ticket seller can sell tickets for accessible seating, thus avoiding the need to exchange inaccessible seat tickets, which may no longer be available on the day of the event.

WILL CALL

The ticket booth for Will Call tickets is located outside Gate B On the south east side of the stadium. This is the only accessible ticket booth.

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